Enterprise Voice AI Platform

Voicer Every Call Perfectly Handled

Enterprise level conversational voice AI platform built to ensure every call is perfectly handled, whether inbound or outbound, so your business never misses opportunities.

Natural Intelligence
Enterprise Ready
24/7 Always On
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With Voicer you get natural conversational intelligence, seamless integration with your telecom stack and business systems, and the ability to scale voice automation across sales, support and operations.

Core Capabilities & Features

Intelligent Voice Automation That Works

Advanced AI technologies powering natural, realistic voice interactions at scale.

Natural Language Voice Conversations

Voicer leverages advanced Automatic Speech Recognition (ASR), Natural Language Processing (NLP) and real time Text to Speech (TTS) to deliver fluid, natural voice interactions.

Inbound & Outbound Call Handling

Whether customers call you or you proactively reach them, Voicer automates qualification, routing, appointment booking, follow-up calls and reminders.

Multilingual and Always Available

Voicer supports multiple languages and dialects, enabling global coverage with instant responses, eliminating wait time and call abandonment.

Integration with CRM, Telephony & Systems

Voicer connects to your CRM, calendar or appointment systems, telephony platforms, ticketing workflows, enabling seamless automation and data flow.

Analytics & Continuous Improvement

Every interaction is logged, analyzed and used to refine workflows. You gain insight into call volumes, drop-offs, sentiment, conversions and operational cost savings.

Security, Compliance & Governance

Designed for enterprise use, Voicer supports encryption, role-based access, audit trails and integrates with regulatory mandates (e.g., PCI, GDPR) when needed.

Business Benefits

Business Benefits You'll Realise

Transform your customer experience and operational efficiency with intelligent voice automation.

Improve Customer Responsiveness & Satisfaction

With instant responses and shorter wait times, you'll boost CSAT and reduce abandonment rates. Research shows AI voice agents significantly improve key contact-centre metrics.

Reduce Operational Cost & Scale Easily

A call handled by a voice AI can cost a fraction of a human-agent call. Enterprise deployments report cost savings and enhanced productivity.

Increase Lead Conversion & Revenue

Outbound voice AI flows qualify leads, book meetings and engage prospects instantly, improving outcomes and sales throughput.

Future-Proof Your Operations & Global Reach

Multilingual, always-on, and capable of integrating with evolving tech stacks, Voicer is built for growth and changing business needs.

Use-Cases Across Industries

Transform Voice Interactions Across Industries

See how Voicer delivers value across different sectors and use cases.

Customer Service & Contact Centres

Automate high-volume inbound calls such as FAQs, order status enquiries, appointment scheduling, and escalate to humans when needed.

Sales & Lead Management

Outbound voice campaigns for lead qualification, follow up calls, appointment setting, freeing human agents for high value interactions.

Healthcare & Clinics

Voice-automated appointment booking, reminders, patient follow-up calls, multilingual support for global patient base.

Finance & Insurance

Secure voice calls for account enquiries, payment reminders, policy renewals, integrated with your CRM or telephony stack and compliant with regulations.

Retail & E-commerce

Automate order status calls, returns or collection reminders, loyalty program outreach, customer care follow ups, improving experience and operational efficiency.

Why Voicer by Zamorin Global?

More Than Software, Full Delivery Capability

At Zamorin Global, we don't just deliver voice AI software. We bring full delivery capability: from solution design, integration, and deployment to monitoring, optimisation and support.

Bespoke Voice AI Solution

A bespoke voice AI solution tailored to your business workflows and industry.

Seamless Integration

Seamless integration with your existing systems (telephony, CRM, calendars, analytics).

Enterprise Scalability

Scalability across hundreds or thousands of simultaneous calls, with enterprise level governance and support.

Ongoing Optimisation

As your business changes, we refine voice-flows, dialogues and analytics to maximise ROI.

Implementation & Success Roadmap

Your Path to Voice AI Success

A structured approach to deploying and optimising Voicer for maximum impact.

1

Discovery and Use Case Definition

Identify high-impact workflows, goals, user personas, technical constraints and KPIs.

2

Voice Flow Design & Training

Develop conversation scripts, intents/entities, user flows, and train the system on domain data.

3

Integration & Deployment

Connect with your telephony stack, CRM, backend systems; configure routing, fallback logic, escalation paths.

4

Pilot & Rollout

Launch in a controlled environment; monitor metrics such as average handling time (AHT), first-call resolution (FCR), cost per call.

5

Monitoring & Continuous Improvement

Use analytics from live calls to refine model performance, adjust voice scripts, expand languages and scale operations.

Real-World Proof & Market Insight

Proven Results Across Industries

Companies using voice AI report improved metrics: faster answers, shorter wait times, bigger cost savings.

Business outcomes: reduced human task time by up to 86% in sales/support contexts.

Voice AI is no longer optional. It's a growth enabler for companies wanting to scale communication and deliver consistent brand experiences.

Ready to Transform Your Voice Interactions?

Never Miss a Call Again

Ready to transform your voice interactions and never miss a call again? Let's talk about how Voicer can deliver round the clock intelligent voice handling, drive conversions and reduce overhead.

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